Terms and Conditions

1. Services Provided

ADM Drug/Alcohol and Testing Center, LLC provides professional drug, alcohol testing, physical examination, and specimen collector training services, which may include:

- Mobile DOT Physical Examinations

- DOT and Non-DOT Urine Drug Testing

- Breath Alcohol Testing

- Pre-Employment Testing

- Random Testing

- Post-Accident Testing

- Reasonable Suspicion Testing

- Return-to-Duty Testing

- Follow-Up Testing

- Direct Observation Testing

- Mobile and On-Site Testing Services

- DOT and Non-DOT Urine Specimen Collector Training

- Related educational and compliance support

Services are provided in accordance with applicable federal, state, and local requirements, including applicable U.S. Department of Transportation (DOT) regulations and 49 CFR Part 40 where applicable.

Service availability, testing requirements, appointment availability, and eligibility may vary depending on the service requested and applicable regulations.

2. Appointments and Scheduling

Appointments may be scheduled through our website, online scheduler, by phone, or through other approved communication methods.

You agree to provide accurate contact and appointment information when scheduling a service.

Please arrive or be available at the scheduled time for your appointment. For mobile services, the client must provide accurate location and access information necessary for ADM personnel to complete the requested service.

ADM may contact you regarding appointment confirmations, reminders, scheduling changes, or additional information needed to provide the requested service.

3. Cancellations and Rescheduling

If you need to cancel or reschedule an appointment, please contact ADM as soon as possible.

Appointments canceled or rescheduled with insufficient notice may be subject to applicable cancellation or service fees.

ADM reserves the right to reschedule an appointment when circumstances outside of our reasonable control affect our ability to provide the service.

4. Testing Services

Drug and alcohol testing services are performed according to the applicable testing requirements and procedures for the service requested.

Clients are responsible for following all instructions provided by ADM personnel during the testing process.

Test results may be subject to laboratory processing, Medical Review Officer review, employer requirements, DOT requirements, or other applicable procedures.

ADM does not guarantee a particular test result.

5. DOT Physical Examinations

DOT physical examinations are performed by a qualified medical examiner in accordance with applicable DOT requirements.

Completion of an examination does not guarantee that an individual will be medically certified if the applicable requirements are not met.

Medical certification decisions are based on the applicable examination findings, documentation, medical standards, and regulatory requirements.

6. Training Courses

ADM offers online DOT and Non-DOT Urine Specimen Collector Training.

Training may include educational materials, collection procedures, mock training, examination questions, sample forms, and other course resources as described on the applicable course page.

Course completion and qualification are subject to the requirements of the applicable training program and regulations.

Enrollment in a training course does not guarantee employment, contracts, clients, income, business success, or a specific level of earnings after completion.

7. Payments and Fees

Payment for services, appointments, training courses, supplies, or other applicable fees is due as stated during the booking or purchasing process.

Prices may vary by service and may be updated from time to time.

Additional charges may apply to certain mobile services, including applicable mileage or other disclosed service fees.

Failed payments, returned transactions, or chargebacks may result in additional charges or suspension of services.

8. Customer Responsibilities

By using ADM's services, you agree to:

- Provide accurate and complete information.

- Provide accurate contact and appointment information.

- Follow instructions provided by ADM personnel.

- Provide required identification or documentation when applicable.

- Provide accurate testing or medical information when requested.

- Notify ADM of relevant changes that may affect an appointment or service.

- Treat ADM personnel and service providers professionally and respectfully.

- Comply with applicable testing, safety, and regulatory requirements.

Failure to provide accurate information or follow required procedures may result in delays, rescheduling, inability to complete a service, or additional charges.

9. SMS and Text Message Communications

By providing your mobile phone number and opting in to receive text messages from ADM, you consent to receive SMS communications related to:

- Appointment confirmations

- Appointment reminders

- Scheduling and rescheduling

- Service-related communications

- Training enrollment and course-related communications

- Requests for additional information

- Customer support

- Other communications related to services you have requested

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a message. For assistance, reply HELP or contact ADM directly.

Your consent to receive marketing text messages is not a condition of purchasing a service or enrolling in a training course.

SMS opt-in information and phone numbers collected for SMS communications will not be shared with third parties or affiliates for their own marketing purposes.

10. Privacy and Confidentiality

ADM takes reasonable steps to protect information submitted through its website and during the provision of its services.

Certain services may involve sensitive personal, medical, employment, or testing information. Such information will be handled in accordance with applicable laws, regulations, and ADM policies.

Please review ADM's Privacy Policy for additional information regarding the collection and use of personal information.

11. Third-Party Services and Laboratories

ADM may work with third-party laboratories, medical professionals, testing providers, technology providers, payment processors, or other service providers when necessary to provide requested services.

ADM is not responsible for delays, errors, service interruptions, or other issues caused by third parties outside of ADM's reasonable control.

12. Results and Turnaround Times

Testing and laboratory processing times may vary depending on the type of service, laboratory processing, Medical Review Officer review, regulatory requirements, weekends, holidays, and other circumstances.

Any stated turnaround time is an estimate unless expressly guaranteed in writing.

ADM is not responsible for delays caused by laboratories, third-party providers, government agencies, employers, transportation issues, or circumstances outside of ADM's reasonable control.

13. No Guarantee of Employment or Income

Completion of an ADM training course does not guarantee employment, independent contractor opportunities, business clients, contracts, revenue, or a particular income level.

Any examples regarding potential career opportunities, business opportunities, or earnings are for informational purposes only and may vary based on location, experience, services offered, business activity, demand, and other factors.

14. Website Information

ADM makes reasonable efforts to keep information on its website accurate and current. However, website content may occasionally contain errors, omissions, outdated information, or typographical errors.

ADM reserves the right to update, modify, or remove website content, services, prices, or availability at any time without prior notice.

Website information is provided for general informational purposes and does not replace professional, medical, regulatory, or legal advice.

15. Limitation of Liability

To the extent permitted by applicable law, ADM Drug/Alcohol and Testing Center, LLC shall not be responsible for losses, delays, or damages resulting from:

- Information provided inaccurately or incompletely by a client.

- Failure to follow testing or appointment instructions.

- Laboratory or third-party processing delays.

- Third-party service interruptions.

- Appointment cancellations or missed appointments.

- Regulatory or governmental changes.

- Events outside ADM's reasonable control.

- Decisions made by clients, employers, agencies, or other parties based on testing, medical, training, or educational information.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

16. Intellectual Property

All website content, branding, logos, graphics, photographs, videos, written materials, course materials, documents, and other content provided by ADM are the property of ADM or its respective licensors unless otherwise stated.

You may not reproduce, distribute, modify, sell, publish, or use ADM's proprietary materials without prior written permission.

Course materials provided to enrolled students are for the enrolled student's personal educational use and may not be copied, redistributed, resold, or shared without authorization.

17. Changes to These Terms

ADM reserves the right to update or modify these Terms and Conditions at any time.

Updated Terms will be posted on this website with a revised effective date.

Your continued use of the website or ADM services after changes are posted constitutes acceptance of the updated Terms.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws of the jurisdiction in which ADM Drug/Alcohol and Testing Center, LLC operates, without regard to conflict-of-law principles.

Nothing in these Terms is intended to limit any rights or protections provided to consumers under applicable federal or state law.

19. Contact ADM

If you have questions about these Terms and Conditions or ADM's services, please contact us:

ADM Drug/Alcohol and Testing Center, LLC

Phone: 910-308-0648
Email: [email protected]
Website: admocchealth.com

20. Acceptance of Terms

By using the ADM website, scheduling an appointment, purchasing a service, enrolling in a training course, submitting a form, or otherwise communicating with ADM regarding its services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.