The Terms and Conditions explain how we provide services, handle payments, cancellations, scheduling, and communication with our customers.
Service Use:
By scheduling or paying for a service, you agree to all service requirements and instructions outlined on our website or sent by email.
Payment Terms:
All payments must be completed before services are provided unless otherwise stated. Fees such as mobile service fees, mileage, or additional charges will be disclosed prior to service delivery. Unscheduled mobile breathalyzers and urine drug screenings will incur a $125 service charge.
Scheduling:
Appointments must be scheduled using our approved system. Customers agree to arrive prepared and follow all instructions, including completing required documentation and ordering necessary supplies when applicable.
Cancellations & Refunds:
Cancellations made within the allowed window may qualify for a refund. Missed appointments or improper preparation may result in rescheduling fees.
Compliance:
All services follow federal DOT 49 CFR Part 40 regulations when applicable. Customers must follow all testing requirements.
Agreement:
By accessing our site or purchasing a service, you agree to these Terms and Conditions.
These Terms and Conditions are fully visible and accessible to all customers.